Everything you need to know about navigating the easiest smartphone financing platform in Kenya.
It's simple and extremely fast! You need your original National ID (both sides), an active M-Pesa statement covering the last 3-6 months, and the initial deposit for the device you select. You will also provide details for one Next of Kin for verification purposes.
Yes, absolutely. Every smartphone we sell is 100% brand new, original, and boxed. The 12-month warranty is the standard manufacturer warranty that you can claim at any official brand service center nationwide without any hassle.
Yes, we actively encourage walk-ins! Our main office and showroom are located precisely at Nairobi Business Center, 1st Floor, Shop A8. You can comfortably come in and physically inspect the devices before you pay your deposit.
Once you pay the initial deposit and receive your phone, you can choose to remit the remaining balance in daily, weekly, or monthly installments via M-Pesa. Our flexible architecture ensures you can align your payments exactly with your financial and salary flow.
We completely understand that financial situations can fluctuate unexpectedly. If you anticipate missing a payment, we strongly advise you to contact our friendly support team immediately via WhatsApp. The devices are outfitted with remote-locking technology, so a continuous default without proactive communication may result in the device being temporarily locked until the balance is updated.
Absolutely! You are completely free to pay off your remaining balance ahead of schedule. There are absolutely no penalties or hidden charges for early completion. In fact, consistently completing payments early aggressively builds your trust score, granting you easier access and lower deposits for future phone upgrades!
Approval is phenomenally fast! If you visit our Nairobi Business Center location with all the correct documentation (ID and M-Pesa statement), the verification and approval process generally takes less than 30 minutes, allowing you to walk out with your phone exactly the same day.